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(254) 718 2235

Frequently Asked Questions

Are you licensed and insured through the state of Texas?
Yes, we are licensed through the Texas Department of Motor Vehicles and can be verified at any time at http://txdmv.gov.  We also meet or exceed insurance requirements with $5,000,000 in coverage
Is alcohol allowed in the vehicles?
Yes, you may drink alcohol or other beverages provided everyone is over 21.
Is smoking allowed in the vehicles?
No, smoking is not allowed in any of our vehicles.
How far in advance do we need to book our reservation?

Typically booking are made 3 to 5 days in advance, however; the farther out you can book, the better.  This is especially true for sporting events, concerts, festivals such as SXSW, etc.

What is the payment policy?
A credit/debit card must be used for booking and kept on file in the event of policy, rule or regulation violations.
Do we need to tip the driver after our charter?

Charter prices DO NOT include a tip for the driver… collect a tip for the driver after your charter.

Why can’t we rent the vehicle for only 1 hour?

Even though you would only be using the bus for 1 hour, it takes longer than that to prepare and stock the bus for your needs. Our drivers have a checklist they must go through before every charter and are responsible for cleaning the vehicle and getting it ready for the next customer.

Why do we have to pay for time when we are not using the vehicle?

When you have reserved the bus for several hours, both the bus and the driver cannot be used for any other customers.  Even if we drop you off and will be picking you up later, we will stay in the vicinity, so we can pick you up within minutes of when you are ready to leave.

Should we compare rates from different companies?

We suggest you do compare our rates to other companies in the area, just make sure you are quoted for all charges you will incur. At a minimum, our rates include: driver, fuel, taxes and parking fees. Other companies may quote you a base price, then add other fees separately, adding up to much more than our quoted rates.

Can we bring our own music or movies?

When you have reserved the bus for several hours, both the bus and the driver cannot be used for any other customers.  Even if we drop you off and will be picking you up later, we will stay in the vicinity, so we can pick you up within minutes of when you are ready to leave.

Do we have to pay if our charter goes overtime because of something beyond our control?

If your charter is delayed due to circumstances beyond everyone’s control, we will not charge for the extra time used.

Question not listed?

We are happy to answer any questions that you may have that were not listed here! Simply fill out the contact form below and we will get back in touch shortly! Thank you!